March 20, 2021
Furry Brigade Convention Management Services (“Furry Brigade”, “we”, “us”, “our”) operates https://philifur.com (the “site”). We would like to inform you of our policies regarding our collection, use, and disclosure of Personal Information we receive from our users of the site.
EMBEDDED CONTENTS FROM OTHER WEBSITES
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
We collect information about you during the checkout process on our store.
WHAT WE COLLECT AND STORE
Browsing on the site only gathers the following information:
Your general location (city and country), time and date of visit, and type of browser used to access the site: we’ll use this to gather metrics about the site’s traffic.
Chat logs (if any): we'll use this to further better our services and assist you with your concern.
Signing-up as Site Member gathers the following information:
Display Name: we'll use this to label your transactions to the website (eg. commenting, tickets, RSVPs)
E-mail: we'll use this to identify yourself when logging-in, as well as for sending event related information only (eg. cancellations, postponements, additional clarifications regarding ticket order).
Profile picture (if provided): we'll use this in conjunction with your member's page for display.
Shopping on the site has additional gathered information:
Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
Send you information about your account and order
Respond to your requests, including refunds and complaints
Process payments and prevent fraud
Comply with any legal obligations we have, such as calculating taxes
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for ten (10) years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
WHO ON OUR TEAM HAS ACCESS?
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
Order information like what was purchased, when it was purchased and where it should be sent
Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.
WHAT WE SHARE WITH OTHERS
We share information with third parties who help us provide our orders and store services to you; for example:
We accept payments through PayPal, PayMongo, and Xendit. When processing payments, some of your data will be passed to PayPal, PayMongo or Xendit, including information required to process or support the payment, such as the purchase total and billing information.